Technical questions about our APIs?
E-mail us at
developer@vippsmobilepay.com
Use your Slack channel, if you have one
The technical support team can't be reached by phone
To help us solve your issue as quickly as possible, please include:
😊
A clear description of the problem
Walk us through the steps you take and what happens at each stage.
Your business information
Organization number and Merchant Serial Number (MSN).
For API-related questions:
Add the relevant endpoint, request, response, timestamp,
transactionId
, and
correlationId
.
(No source code needed!)
Security reminder:
Only share the last four characters of your
client_secret
and
Ocp-Apim-Subscription-Key
.
Additional details:
Date,
orderId
/
reference
, and, if possible, also
transactionId
and
contextId
.
Screenshots and other helpful attachments.
Your contact information
Name and email address.