Technical questions about our APIs?

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E-mail us at developer@vippsmobilepay.com
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To help us solve your issue as quickly as possible, please include:

  1. A clear description of the problem
    Walk us through the steps you take and what happens at each stage.
  2. Your business information
    Organization number and Merchant Serial Number (MSN).
  3. For API-related questions:
    Add the relevant endpoint, request, response, timestamp, transactionId, and correlationId.
    (No source code needed!)
  4. Security reminder:
    Only share the last four characters of your client_secret and Ocp-Apim-Subscription-Key.
  5. Additional details:
    Date, orderId/reference, and, if possible, also transactionId and contextId.
  6. Screenshots and other helpful attachments.
  7. Your contact information
    Name and email address.