Need help with technical questions about our APIs?
E-mail us at
developer@vippsmobilepay.com
Use your Slack channel, if you have one
The technical support team can't be reached by phone
For quickest resolution, please provide the following:
A detailed description of the problem with a step-by-step description of what you do and what happens.
Business/organization details: Organization number and Merchant Serial Number (MSN).
For API issues, include: endpoint, request, response, timestamp,
transactionId
,
correlationId
. No source code, please.
Important: Remove everything except the last four characters from
client_secret
and
Ocp-Apim-Subscription-Key
.
Include date and
orderId
, and preferably also
transactionId
and
contextId
.
Screenshots and other relevant or helpful information.
Contact information, including your name and email.