Frequently asked questions
Available for MobilePay in Denmark and Finland.
Is it possible to prefill phone number
Yes it is possible to prefill the phone number. For details, see Prefill phone number on landing page.
How can we update merchants?
It is not possible to update merchants. Instead you must offboard the merchant using DELETE /merchants/ and re-onboard them using POST /merchants/.
What happens if the user navigates back to merchant checkout from the landing page?
If the user does back-navigation in the browser to return to your checkout from the landing page after having submitted their phone number, we will cancel the payment.
This is to prevent users from paying for the same order twice. Often when a user navigates back to your checkout it will be to change a minor detail of the order, f.ex. shipping address or method.
In these cases, not cancelling the payment would case the user to have two active payments to the same merchant in the app, often with the same amount. To prevent user confusion we therefore cancel the payment on behalf of the user.
Please note that if the user does this, you will not be able to reuse the redirectToMobilePayUrl as the payment is no longer active. You must therefore initiate a new payment and get a new redirectToMobilePayUrl.
Test
Is it possible to add our own test cards to the test users
It is not possible to add your own test cards. Instead, you can use magic numbers.