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Maintenance window

Weekly maintenance schedule​

Scheduled time: Monday 01:00–05:00 CET

During this weekly maintenance window, Vipps MobilePay services may be unavailable without further notice. This time slot is reserved for system updates, improvements, and routine maintenance.

Service availability​

During the maintenance window:

  • Payment processing may be temporarily unavailable
  • API requests may fail or timeout
  • User-facing apps may show limited functionality

Notifications and status updates​

Operational status channel​

Subscribe: status.vippsmobilepay.com

We strongly recommend that all merchants and partners subscribe to our operational status channel to receive:

  • Planned maintenance: Notifications for any scheduled downtime outside the regular maintenance window
  • Unplanned interruptions: Real-time updates about unforeseen operational issues
  • Security measures: Alerts about necessary emergency maintenance for security purposes

Best practices​

  • Monitor the status channel regularly
  • Plan critical operations outside the maintenance window
  • Implement retry logic in your integration to handle temporary unavailability
  • Test your error handling for maintenance scenarios
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