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Payment links

Payment links provide a simple and efficient way for merchants to collect payments from customers. By sharing a URL, merchants can enable customers to make payments without requiring complex integrations or custom-built payment pages.

Payment links screens

Payment links offer several benefits for merchants and customers alike:

  • Simplicity and convenience
    • No need for complex integrations; just generate and share.
    • Customers can pay instantly without navigating complex payment pages.
  • Versatility
    • Can be used in various scenarios, from retail to services.
    • Ideal for remote transactions or quick payments.
  • Tracking and management
    • Real-time tracking of payment status and customer activity.
    • Efficient management of multiple payment links through the business portal, portal.vippsmobilepay.com.
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Order Payment links on vippsmobilepay.com.

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If you have a Checkout or Payment Integration-sales unit, you may already have access to the Payment links.

Pricing​

Payment links are free to generate. All the payments made through a payment link are subject to a Vipps MobilePay Checkout fee. This is the same as you would pay for a regular Checkout transaction.

How it works​

Access the payment links feature under the Payment Links tab of your sales unit on portal.vippsmobilepay.com/. To get started you first need to define some preferences, such as whether to automatically capture and complete purchases, and email notifications. After which you are ready to create your first payment link.

When you create a payment link, you:

  • Define the title and optional description of the product you are selling.
  • Set the price and VAT of the product.

After clicking Create, we automatically screen the data you have entered to ensure that it is compliant with our terms of service and is allowed to be sold via our systems (read more about this under Screening below).

Once the link is created, you can share it with your customers via email, SMS, or any other channel.

The customer can then click the link and be redirected to a secure payment page where they can complete the payment using either Vipps MobilePay or card.

Capturing and monitoring your sales​

You can view your sales on portal.vippsmobilepay.com/ under the Transaction view in the top-level menu. Here, you may capture payments, refund the customer or cancel payments at your leisure. If you've activated Automatic completion and capture of sales, you don't need to manually capture each sale. We also recommend enabling email notifications in your payment link's settings, this is the easiest way of getting notified when you've made a new sale.

Screening​

When you create a payment link, we automatically screen the data you've entered. This is to ensure that it is compliant with our terms of service and is allowed to be sold via our systems. If the screening fails, you will receive an error message. If you get this error message and believe that you're within our terms of service, try to enter a more detailed description of the product you're selling, so we can make a more informed decision. If you still get the error message, please contact our support team.

Thank you message​

You can add your own thank-you message for customers to see after they complete a payment. This is a great way to share extra information — for example, a short follow-up, a next step, or a friendly note of appreciation.

If you don't set a custom message, we’ll simply show our default “thank you” instead.

The message is set per payment link, so you can customize it for each link you create.

QR codes​

You are able to quickly create a QR code for your payment link. This is useful if you want to share the payment link with customers in a physical store or on a printed receipt. The QR code will redirect the customer to the payment page when scanned. You can create a QR code by clicking the Create QR Code button under the View Details page of an existing payment link.

When you first enable payment links in the portal, you will get the option to set your preferences. You can change these later by going to the information panel for your sales unit and clicking the Edit button in the Payment Links section. The preferences are:

Email notifications​

When a customer completes a payment, they are sent a confirmation email. You can also choose to receive an email notification when a customer completes a payment. This is useful if you want to be notified of new sales without having to check portal.vippsmobilepay.com/. We recommend enabling this option, as it is the easiest way to get notified of new sales.

Automatic completion and capture of sales​

When this option is enabled, we will automatically complete and capture the payment when the customer completes the payment, meaning the money will automatically be transferred to your receiver account at the next settlement. This means that you do not need to manually capture each sale. If you do not enable this option, you will need to manually capture each sale in the Merchant Portal. You may refund the customer if you are not able to deliver the product or service.

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Note: If you enable auto captures, you are responsible for complying with potential local laws surrounding captures of payments before delivery of the product or service.

Troubleshooting​

If you encounter issues regarding payments, refer to the Payment FAQ for solutions to common problems and detailed troubleshooting steps.

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