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Manage your merchants

As a partner, you support your merchants throughout their journey — from onboarding to ongoing operations.

What you can do​

Onboard new merchants - Guide merchants through signup and initial setup.

Transfer merchant relationships - Facilitate merchants moving between partners while maintaining service continuity.

Monitor merchant details - Check product orders, sales unit details, and access merchant information using the partner portal or Management API.

Write merchant documentation - Document how your merchants order products, get API keys, handle orders, and get support.

Tools​

Partner portal - View merchant details, product orders, and webhook status. See About the partner portal for help getting started.

Management API - Prefill product orders for your merchants, and look up your merchants and sales units. This requires development work and partner keys.

Need help?​

Contact your partner manager or email partner@vippsmobilepay.com.