> **Description:** Common questions about partner integration, merchant management, and support.

# Partner FAQ

## How do merchants apply for Vipps MobilePay?

As a partner, you have different options to onboard your merchants. Read more in [How to sign up merchants](https://developer.vippsmobilepay.com/docs/partner/merchant-signup.md).

## Who can use Vipps MobilePay?

Find details about which requirements we have for private users: [Who can use Vipps MobilePay](https://developer.vippsmobilepay.com/docs/knowledge-base/users.md)

## Where can we find operation status updates?

See [Status page](https://developer.vippsmobilepay.com/docs/knowledge-base/status-pages.md) where you can find operation status updates and subscribe to these. Use the status page to stay updated on ongoing incidents and planned maintenance.

## How do we troubleshoot our integration?

Check our knowledge article about [error responses and status codes](https://developer.vippsmobilepay.com/docs/knowledge-base/errors.md). If you need assistance with troubleshooting, please check our [help page](https://developer.vippsmobilepay.com/docs/contact.md).

## How can we move Recurring agreements between merchants and sales units?

See [Recurring API: How can I move agreements between merchants and sales units](https://developer.vippsmobilepay.com/docs/APIs/recurring-api/recurring-api-faq.md#how-can-i-move-agreements-between-merchants-and-sales-units).

## How do we expand our integration with another API?

Your integration is approved for a specific API. If you want to expand your integration with another API we must verify and approve this as well. Please submit a new [checklist](https://developer.vippsmobilepay.com/docs/partner/partner-checklist.md) for the new integration. Once approved you can start onboarding merchants to the new integration.

## Other questions

Please contact your partner manager.
If you do not have a partner manager, please contact
[partner@vippsmobilepay.com](mailto:partner@vippsmobilepay.com).

> **Full site overview:** For every page in this documentation, read [https://developer.vippsmobilepay.com/llms.txt](https://developer.vippsmobilepay.com/llms.txt).