Partner portal

Welcome to the new partner portal!

The partner portal address is portal.vippsmobilepay.com, the same address as the business portal. When acting as a partner, the menus and functionality are different from when acting as a merchant.

Users that have access to both merchant(s) and partner(s) are presented with all of them after logging in, so they can choose who to act as. It's also possible to switch from one partner/merchant to another.

This section describes the partner portal. For general, merchant-focused information about how to use the portal, see Knowledge base: Business portal.

Status

The partner portal status is: MVP (Minimum Viable Product). We are very interested in feedback, feature requests and other input.

How to request access

Both partners and large merchants (that operate similar to partners, with several sales units) can get access to the partner portal.

To request access: We need your user id from portal.vippsmobilepay.com and your email address.

Follow these steps to find your user id:

1. Log in with eID on portal.vippsmobilepay.com/register. There is no need for any preparation before this step, but eID is a requirement for logging in on portal.vippsmobilepay.com for all types of users.
2. If it's the first time you log in you have to verify your email address.
3. Do not go through the other steps on the main page ("Select business [...]", etc.). Instead:
4. Navigate to your user profile page, in the upper right-hand corner.
5. Find the "user id" at the bottom of your user profile page. It looks similar to this: 12745d37-ce52-55a3-bb28-0479c9d32d7d.
6. Send the user id and your email address to your partner manager, or post it in your Slack channel (if you have one). If you do not have a partner manager or a Slack channel, you can send a request by email. See contact us. The user id is not secret.
7. You will be contacted by your partner manager or on Slack when your user id has been connected to the partner id, and when you log in again on portal.vippsmobilepay.com/register you will see the partner name. Click that.

The start page:

Logging in

Your partner manager will inform you when your user ID has been connected to the partner ID. When that is done you can log in again, and act as the partner.

When you get access to the partner portal, you will see the following screen after you log in on portal.vippsmobilepay.com.

Select Partner Portal and you will see the landing page.

If you want to switch back to acting as a merchant, click the company name and select See all businesses.

To find a sales unit, click the Sales Units button. You can filter the list by entering the sales unit name, MSN, merchant name, or business identifier.

Then you will see the details, as shown previously.

There are several other options, including Product Orders and Prices.

Under the Developers option, you'll find the webhooks registered for this sales unit. Enter the URL or ID to filter the list.

Functionality in the MVP

The partner portal status is: MVP (Minimum Viable Product). We are very interested in feedback, feature requests and other input.

The MVP contains functionality similar to that available in the Management API:

• View all product orders where you are specified as partner. This includes product orders made with the Management API, product order templates and manual product orders. Please note: There are limitations to how much information we can show for product orders. See the details in the Management API: Get information about a product order.
• View your product order templates.
• View all the sales units that have you as partner.
• View the details of a sales unit (that has you as partner)
• View your price packages.
• View your registered webhooks, for all your sales units. See the Webhooks API for more details about the API itself.

Limitations and known issues

• The onboarding process for the partner portal is manual, and there is no self-service user management.
• It is only possible to view information, not make any changes.
• It is not possible to see the price package for a sales unit (MSN). We are aware of the need, and this is high on our list of improvements. It would already be available if it was trivial to implement.
• Functionality is limited to what is available in the Management API.

Planned improvements

We will add new functionality to the partner portal based on partners' needs and requirements. High on our list:

• View contact information for your partner manager
• View the price package for a sales unit (MSN)
• View commission details
• Updates sales unit details, such as name and logo
• Configure the Login API

We will keep the functionality in the Management API and the partner portal as similar as possible, but there might be some slight differences.

See also: Management API: Ideas and proposals.

To suggest improvements: Use your Slack channel (if you have one), or contact your partner manager.