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Vipps for Wix order management

In the Vipps MobilePay Merchant Portal, administrators will get information regarding sale units, transactions, reports, statistics and portal users.

The portal requires a user to have a valid Norwegian BankID, which is the most used electronic identification solution in Norway and a Norwegian mobile number.

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From the Transactions menu, you get an overview of all transactions made; as well as creating Cancellations, Captures, and Refunds.

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How to cancel a reserved transaction

Click Kanseller ("Cancel") on the order you want to cancel.

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Confirm the cancellation by clicking OK.

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The reserved amount will be released on customers account immediately.

Capture a transaction

Select the reserved order that you need to capture. Enter the amount to capture to do a partial capture. To capture the full amount, click the Belast (Capture) button without adding the amount.

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Refund a transaction

Click on the captured order you need to capture. Click the Refunder (Refund) button. Enter the amount to refund to do a partial refund. To refund the full amount, click the Refunder (Refund) button without adding the amount.

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