Recommendations for reference and orderId
reference (also called
orderId) must be unique for the sales unit Merchant Serial Number (MSN) (i.e., the ID of
the sales unit). The
reference does not need to be globally unique, so several
MSNs may use the same
reference, as long as it is unique for each sales unit.
reference is case-sensitive.
We strongly recommend using a format like
instead of just
Please note: Having very short order IDs, with just a few digits, can cause internal processing in the Vipps MobilePay systems to be slower, and this can cause problems, such as timeouts. Use the recommended format to avoid problems.
This is applicable to:
Use user-friendly orderIds
If you ever have a problem that requires us to search in our logs, we need a
reference that is unique enough to actually find. A
contains only digits may not be possible to find, and then we are not able to help.
It is possible to use
of the format
123e4567-e89b-12d3-a456-426614174000, but remember
reference is shown to the user in Vipps MobilePay.
We recommend a more user-friendly format, like
The maximum length of a
reference is 50 alphanumeric characters:
Leading zeros should be avoided, as some applications (e.g., Excel)
tend to remove them, and this may cause misunderstandings.
Multiple sales units
If you have multiple sales units, prefixing the
reference with the MSN
for each sales unit is recommended. For example, if the MSN is
reference could be
If you need to make multiple attempts at paying the "same" order, you can add a suffix to the orderId to make it unique.
For example, if your internal orderId is
acme-shop-123-order123abc, you can add
-1 to get a unique Vipps orderId
acme-shop-123-order123abc-1 for the first attempt,
acme-shop-123-order123abc-2 for the second, etc.
This is useful when a customer does the following:
- Adds a product to the cart.
- Goes to the payment page and selects Vipps or MobilePay.
- Gets the payment request in the app, but cancels (or does nothing).
- Adds another product to the same cart (or order).
- Repeat steps 2 and 3.
If you use a suffix, you will still be able to search for the main part of
the orderId on
acme-shop-123-order123abc, without the suffix, and still get find