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Recommendations for payment description and transaction text

Here you will find recommendations for the values of the payment description and transaction text fields in API calls.

This is applicable to:

All payments are initiated with a text that appears in the Vipps or MobilePay app, using the paymentDescription (or transactionText for the older eCom API) parameter. There are separate texts for the different actions: Initiate, capture, cancel, refund.

The text should be as user-friendly and informative as possible and is limited to 100 characters. Remember that order lines can be added to receipt instead of in the description area.

OperationExample payment description
Initiate, one item (the paymentDescription is shown in the push message and on the payment screen)Orderid acme-shop-123-order123abc from
Initiate in a point of sale settingPayment for vending machine Petra
Initiate, reservation of maximum amount (for EV charging, parking, etc.)Temporary reservation of maximum amount. You will only be charged for the actual use.
CaptureOrder acme-shop-123-order123abc. Thank you for shopping at our webshop!
RefundRefund for order acme-shop-123-order123abc

See also: Recommendations for reference and orderId.

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